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Tell Us What You Think
Thank you for your business. We hope you are satisfied with our products and services.
In this busy world, a simple "thank you" can sometimes be overlooked. We want to make sure you know that everyone at IRON Products thanks you for choosing us and hopes that you are pleased with the quality of our products and services.

We are very interested in hearing from you about your experience doing business with our company. We strive to meet your needs and request your help in measuring how well we're meeting your expectations.

We have created a special Customer Feedback-Survey Form which helps us understand customer perceptions of our products and company so we can identify areas of strength and needed improvement. By filling out the attached survey, you will be doing us the highest honor-telling us how we can serve you better.
We look forward to hearing from you.

Customer Feedback Survey Form
* indicates mandatory fields
* Name :
* Title :
* Phone :
* Email :
* Company :
 
* Please indicate the IRON product line(s) you currently use (select all that applies):
  Iron Rackmount Server based on Intel Platform
  Iron Rackmount Server based on AMD Platform
  Iron Rackmount Server for Stroage
  Iron Rackmount Server – All other type
  Iron Parts – Any Type
  Iron Appliance Server - OEM Products Only
  Iron Appliance Server - OEM Products and Services
  1. PRODUCTS: Rate IRON Products (Technology, Range, Performance & Quality) Overall
* Overall how would you rate your experience with IRON on a scale of 1 to 10 with 10 being excellent and 1 being poor?
 
Poor       Good       Excellent
1 2 3 4 5 6 7 8 9 10
  * Would you recommend IRON products to a colleague? Yes No
  2. WEBSITE: Rate IRON Website
  Overall how would you rate your experience with IRON website on a scale of 1 to 10 with 10 being excellent and 1 being poor?
 
N/A Poor       Good       Excellent
1 2 3 4 5 6 7 8 9 10
  3. SALES: Rate Your Experience with IRON Products Sales Staff
 

Overall how would you rate your experience with the IRON sales department on a scale of 1 to 10 with 10 being excellent and 1 being poor?
 
N/A Poor       Good       Excellent
1 2 3 4 5 6 7 8 9 10
  How can we improve our Sales Staff?
 
  4. SUPPORT: Rate IRON Technical Support Response and Expertise
  Overall how would you rate your experience with IRON Technical Support on a scale of 1 to 10 with 10 being excellent and 1 being poor?
 
N/A Poor       Good       Excellent
1 2 3 4 5 6 7 8 9 10
  How can we improve our Technical Support?
 
  5. SERVICE: Rate IRON Customer Service Response
  Overall how would you rate your experience with IRON Customer Service on a scale of 1 to 10 with 10 being excellent and 1 being poor?
 
N/A Poor       Good       Excellent
1 2 3 4 5 6 7 8 9 10
  How can we improve our Customer Service?
 
  How can IRON Products Improve Overall?
  What do you like about IRON Products?
 
  Is there anything else we could do to improve your experience?
 
  Let's Talk
  (If you want someone to call you, you must provide your name and phone number at the beginning of the survey.)
 
Please have a IRON representative call me to discuss the following (indicate topic, then write down your question or comment):
Yes  No 		  Best Time to Reach Me:
 
Topic:
Product Support Sales Marketing Web Site Customer Service
Other Specify:
Limited to 25 characters
  Question/Comment for IRON representative:
 
 
 
Please enter the number as shown in the box :

 
   

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