 |
| To support our customers critical business applications, Iron Systems offers a comprehensive suite of service plans as outlined below: |
| Plan A: Standard Product Warranty: |
| We offer a competitive Support Plan, bundled free-of-cost with 2-Year Standard Product Warranty. |
| Duration |
Parts Replacement |
Help Desk |
On-Site |
| 2 Years |
Std Repairs |
8am to 5pm Std |
None |
|
|
 |
| Plan B: Express Service Plan: |
| Duration |
Parts Replacement |
Help Desk |
On-Site |
| 1,2,3 Years |
Cross Ship |
8am to 5pm Std |
None |
|
|
| For more information on services, restriction and prices; please contact your sales person. |
 |
| Plan C: Next Day On-Site Service Plan: |
| Duration |
Parts Replacement |
Help Desk |
On-Site Technician |
| 1,2,3 Years |
Next Day |
8am to 5pm Std |
Next Day |
|
|
| For more information on services, restriction and prices; please contact your sales person. |
 |
| Plan D: Next Day On-Site Service w/ 24x7 Help Desk Plan: |
| Duration |
Parts Replacement |
Help Desk |
On-Site Technician |
| 1,2,3 Years |
Next Day |
24 x 7 |
Next Day |
|
|
| For more information on services, restriction and prices; please contact your sales person. |
 |
| Plan E: 4-Hour On-Site Response w/ 24x7 Help Desk Plan: |
| Duration |
Parts Replacement |
Help Desk |
On-Site Technician |
| 1,2,3 Years |
Stock On-Site |
24 x 7 |
4 Hours Response |
|
|
| For more information on services, restriction and prices; please contact your sales person. |